Chrysler Pacifica Electric Hybrid Recall: What is it?

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The Chrysler Pacifica has been a vehicle of many “firsts.” This vehicle was actually one of the first minivans ever created when it debuted in 1984. It was marketed as a great option for families who wanted a comfortable vehicle that can fit up to seven passengers – and still offer plenty of trunk space.

The Chrysler Pacifica was the very first hybrid minivan in the United States in 2017. There had long been a demand in the market for an eco-friendly large vehicle. Many drivers were thrilled to hear that the Pacifica would be available in a hybrid option. The Chrysler Pacifica hybrid soon became the second most popular choice for hybrid and electric SUVs and minivan models sold in the US.

Unfortunately, it has not been an easy road for the Hybrid Chrysler Pacifica. 

In June of 2020, an announcement regarding Chrysler Pacifica recalls for the hybrid models was released. This recalled nearly 28,000 Pacific hybrid minivans made between 2017-2020.

Now, it is important to note that this is the most recent recall for the Chrysler Pacifica hybrid model. Chrysler has already issued several other recalls since 2017 for various issues. The most significant recall was for 10,000 2017-2018 models due to engine stalling issues – which presented a fire risk.

Why Was this Recall Issued?

The recent recall stated that there were Chrysler Pacific hybrid problems related to the 12-volt battery connection. This is not the battery which powers the vehicle itself, but it does power auxiliary features including the radio and the installed garage-door opener feature.

This battery issue could cause sparks, which increases the risk of fire. As of June 10, 2020, there were a “small number of related fires” with one reported minor injury.

The Pacifica hybrid issues do not impact the vehicle’s high-voltage battery system nor the electrified propulsion system whatsoever. Although the fire risk is not associated with the hybrid-system battery, only the hybrid Chrysler Pacifica models are being recalled – not gasoline-powered models.

At this time, Chrysler recommends that any owner of a 2017 to 2020 Pacifica Hybrid vehicle should avoid parking in garages or other enclosed structures. This is precaution in case a flame sparks and the vehicle catches on fire. Further, drivers are advised to park their vehicle far away from others and to avoid spilling any liquids inside which could interfere with the electrical system.

How Do I Know if My Car is Recalled?

It is important to understand that not all hybrid Chrysler Pacifica models have this defect. Just because you own this vehicle does not necessarily mean that it poses this fire risk. However, it is recommended that you take your vehicle to a Chrysler dealership for immediate inspection.

The mechanic will inspect the 12-volt connection and look for any signs of corrosion after it is disconnected and retightened.

You should receive a Pacifica Hybrid Recall Update alert from Chrysler – or your dealership should notify you if your vehicle matches the criteria and requires inspection. You can also enter your vehicle’s VIN at recalls.mopar.com to see if your vehicle is affected by the recall.

What Should I Do Next?

Chrysler is still looking into the cause of the issue. Currently, the cause and remedy for the defect is under investigation.

If you take your Hybrid Pacifica into the dealership and it is determined that the 12-volt battery connection is defective, the dealer should provide you with a free loaner car to use and will hold the vehicle until a proven solution is determined.

Even if you take your vehicle in and it passes the inspection, it is quite likely that Chrysler will send out a second notice requiring customers to conduct a second inspection. This is to ensure that the issue has not manifested over time.

Does the Hybrid Pacifica Qualify as a Lemon?

Product recalls and lemon law can get a little confusing.

According to lemon law, a vehicle must have a defect which impairs its use, value, or safety. The vehicle must also undergo a “reasonable number” of repair attempts for the defect or defects.

The issues sparking the Chrysler Pacifica recalls are certainly significant and they could put the safety of you, your passengers, and other drivers on the road in danger, not to mention serious negative consequences to its use and value. If your Hybrid Pacifica is presenting these issues, it is possible that you can receive a full refund or a replacement from Chrysler, aka the lemon law buyback.

If you have experienced any related mechanical problems with your Hybrid Chrysler Pacifica which have been unsuccessfully repaired by the dealership, you may qualify to file a lemon law claim. It is highly recommended that you contact a lemon law lawyer to review your case and ensure that you meet your state’s requirements.

Conclusion

The Chrysler Pacifica recalls will affect thousands of drivers. It is extremely important that you understand your rights as a vehicle owner to receive rightful compensation or a vehicle replacement.For any questions regarding this recall and/or lemon law, please reach out to our team at Cline APC. Our team of California lemon law lawyers will provide a free case evaluation to assess your circumstances.

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