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Case studies

From repair records to buybacks.

Illustrative composites of persistent defects and buyback math. Your repair records control what is possible.

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12 representative patterns

Compare defects, repairs, and outcomes

Representative case studies composited from common outcomes. Past results do not guarantee future outcomes.

Buyback2024 Tesla Model Y

Repeat drivetrain repairs on a Model Y

A Bay Area owner reported recurring powertrain warnings after multiple service visits within the first year.

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Buyback2023 Ford F-150 Lightning

High-voltage battery defects on an F-150 Lightning

A Central Valley owner experienced charging failures and repeated battery module replacements.

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Settlement2024 Mercedes-Benz EQE

Electrical gremlins on a Mercedes EQE

Intermittent electrical failures affected usability; dealer could not reproduce on every visit.

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Buyback2022 GMC Sierra 1500

Transmission shudder on a Sierra 1500

A Southern California contractor relied on the truck daily but faced repeat transmission repairs under warranty.

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Refund2023 RAM 1500 Limited

Electrical failures on a RAM 1500 Limited

Repeated Uconnect, lighting, and start-stop failures left the owner without a reliable daily driver.

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Refund2024 Audi Q5 e

Battery management faults on an Audi Q5 e

A Bay Area commuter could not depend on hybrid range after repeated high-voltage system repairs.

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Refund2024 Rivian R1S

Drive unit vibration on a Rivian R1S

An adventure-focused owner could not use the vehicle off pavement due to recurring drive unit noise and vibration.

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Settlement2023 Porsche Macan

PDK transmission defects on a Macan

Harsh PDK shifts and hesitation made the Macan unpleasant and unsafe in traffic.

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Buyback2024 Chevrolet Silverado

Engine failure pattern on a Silverado

Repeat engine misfire and stalling left the owner afraid to haul family loads.

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Replacement2022 Volvo XC90 Recharge

Hybrid system faults on an XC90 Recharge

The family SUV repeatedly entered reduced-power mode during school commutes.

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Refund2023 Kia Telluride

Engine failure on a Telluride

After an engine campaign repair, the Telluride continued to knock and lose power.

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Settlement2023 Volkswagen Atlas

Transmission defects on an Atlas

Harsh shifts and unexpected downshifts made the Atlas uncomfortable for family trips.

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